Travelers lax with follow-ups: Officials working to educate visitors about requirements ahead of reopening

Kelsey Walling/Tribune-Herald Workers with S&G Labs wait to test people for COVID-10 during free drive-through testing Monday at Afook-Chinen Civic Auditorium in Hilo.

Despite spending more than $150 million on traveler screening and contact tracing, state officials say contact tracers have only received meaningful responses from about 50% of travelers.