President of Southwest talks expansion during Hilo stop

  • Stephanie Salmons/Tribune-Herald Southwest Airlines customer service agents Krystal Macanas, left, and Lovi Musselman, right, pose with Southwest President Tom Nealon Thursday in Hilo.

  • Stephanie Salmons/Tribune-Herald Southwest Airlines customer service agents Krystal Macanas, left, and Lovi Musselman, right, speak with Southwest President Tom Nealon Thursday in Hilo.

It was quiet and drizzly Thursday morning as Southwest Airlines President Tom Nealon made his way to the carrier’s counter at Hilo International Airport, warmly greeting the customer service agents behind the desk.