Learn the skills of a mediator

  • Courtesy photo The 2018 basic mediation trainees with instructors Diane Petropulos and Catherine Lampton.

Ku‘ikahi Mediation Center’s 2019 basic mediation training begins Sept. 7.

The 32-hour training spans two weekends, Sept. 7-8 and 14-15, from 8:30 a.m.-5 p.m. in Hilo. Instructors are Diane Petropulos and Catherine Lampton, experienced mentor mediators, facilitators and trainers.


People in conflict often focus on each other as the problem, going head-to-head. Mediation helps people focus on the issues so they can see they have a joint problem to solve.

Throughout the four days of training, participants learn the process of mediation and how to apply advanced communication skills — such as active listening, summarizing and rephrasing and using open-ended questions — to help parties resolve differences.

“This interactive training is perfect for anyone who wants to communicate more effectively personally and professionally, become a better negotiator and problem-solver and increase your value in the workplace,” said Ku‘ikahi Executive Director Julie Mitchell.

“We invite people from all walks of life to join us. Whether you want to enhance your communication skills or become a volunteer mediator at Ku‘ikahi, this training gives the tools you need to start resolving conflict in peaceful, lasting ways,” she added.

Upon successful completion of the training, participants can apply to join Ku‘ikahi’s mediator apprenticeship program.


Tuition is $325. Group discounts and individual needs-based partial scholarships are available.

To register or apply for a scholarship, contact Erika Ginnis at Ku‘ikahi Mediation Center at 935-7844, ext. 1, or erika@hawaiimediation.org. Training applications also are available online at www.hawaiimediation.org.

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