Building permits drop as vacation rental applications snarl process

Neal Tanaka, Acting Deputy Building Chief, left, and Andrew Donovan, Acting Building Division Chief work on a computer at the Building Department at the West Hawaii Civic Center. The County Council approved a three-year, $320,000 software license in April that the administration said will fix the problem holding up the county’s $2.3 million building permit system as well as improve geographic information systems at the Civil Defense Agency, Mass Transit Agency and other county departments. (Laura Ruminski/West Hawaii Today)

The county’s new vacation rental registration laws are stimulating almost as many questions as applications, as property owners struggle to meet county requirements ahead of a Sept. 28 deadline.