‘A positive tone’
‘A positive tone’
I had a very positive experience calling the Hawaii County Planning Department the other day, and wanted to share it with your readers.
I called the Hilo planning office looking for information about land ownership. The person who answered was knowledgeable and polite, told me exactly what was available, and how to get it.
It turned out that there was a CD with the info I needed, and what impressed me the most was that he offered to call the Kona office for me to find out if they had the CD in stock; he then put me on hold, came back in a few seconds, and told me exactly how and where to pick it up.
I asked his name — it was Jesse.
I never identified myself, so Jesse had no way of knowing who he was talking to. He simply was serving a member of the public, and he provided excellent service.
After all the negative publicity about civil servants, Jesse proved to me that he, and Hawaii County, are doing things the right way.
Jesse, thank you for setting such a positive tone at the Planning Department.
Andy Levin
Kailua-Kona
Gas tax
I see that the county is considering raising the gas tax, and the money is to be used exclusively for the streets and roads.
This can be changed by the next session to transfer all this money to the general fund, and there goes our streets and roads again.
They keep saying that the potholes need to be repaired. Almost all the streets in Hilo are nothing more that scrubbing boards, and the stripping and reflectors are so dim you can hardly see where you are going.
I don’t think the people would object to the raises if the streets and roads were maintained, and the money was not used for other projects.
Use your imagination to determine what these projects are.
Gene Gold
Hilo