Ace Hardware Corp. is pleased to announce that HouseMart Ace Hardware store locations in Hilo, Keaau, Naalehu, Rancho and Kailua-Kona have achieved designation as “Pinnacle Performance Retailing” stores for outstanding performance.
The teams at these HouseMart Ace Hardware stores are five of only a few hundred Ace retailers to achieve this elite status.
To achieve Pinnacle Performance Retailing, the teams successfully completed a number of key performance drivers focused on quality, service and convenience, helping them provide a better overall shopping experience in their communities.
“We’re pleased to recognize these five HouseMart Ace stores on Hawaii Island and their associates for their outstanding achievements, and proud to say they are a part of the Ace family,” said John Kittell, vice president of retail operations and new business at Ace Hardware Corp.
“The teams at Hilo, Naalehu, Rancho, Keaau and Kona are incredibly pleased to have earned the status as a Pinnacle Performance Retailing store,” said Marcel Bekers, COO at HouseMart Ace Hardware. “What this means for our customers is that we are more committed than ever to providing the best possible retail experience, from customer service to quality product offerings and more. We’re taking ‘Ace helpful’ to a new level.”