What is it about “shopping while black” that’s so hard for some store employees to understand? This month, two troubling incidents involving African-Americans at local retail outlets should prompt employers to offer a refresher course on customer relations. It should be made crystal clear that it’s not just morally wrong but catastrophic for business when people assume that skin color equates with potential criminality.
Nothing about the Central Intelligence Agency is easy for outsiders to comprehend — not the dangers faced by employees, the secrecy of the profession or even its cultural norms. Gina Haspel, who describes herself as a typical middle-class American with a strong moral compass, is also a career spy whose CIA duties, she notes, included “brush passes, dead drops (and) meetings in dusty alleys of Third World capitals.”